APC 1 Year IT Expert Enabled EcoCare for Single-Phase UPS | Support

Protect uptime with a one-year EcoCare service designed for single-phase UPS environments that need expert support beyond the original factory warranty. Built for IT teams responsible for power protection, this service adds a direct path to technical assistance when response time matters and downtime is not an option. The coverage is centered on practical support: 24x7 access to technical help, phone support, web support, email support, e-mail notifications, web knowledge base access, and updates for virus definitions and new releases where applicable to the supported software stack. That combination gives operations teams a structured support channel instead of relying on ad hoc troubleshooting. For organizations managing critical infrastructure, the value is in continuity. A single support contract reduces gaps in coverage, simplifies escalation, and helps preserve serviceability after the out-of-factory warranty period. It is a straightforward way to keep support aligned with the lifecycle of the equipment and the expectations of enterprise operations teams.