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Cisco SMARTnet Extended Service 8x5xNBD | Maintenance, Parts, Physical

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MPN: WNSC01

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Key Features

  • Service main type: Maintenance
  • Service sub type: Physical
  • Service characteristic: Parts
  • Provided support: Parts Replacement
  • Provided support: Email Support
  • Provided support: New Releases Update
  • Service description: 8 x 5 x Next Business Day
  • Maintain uptime with 8 x 5 x Next Business Day service coverage
Keep critical systems moving when outages are not an option. Cisco SMARTnet Extended Service adds structured maintenance coverage for environments that depend on fast response and dependable parts replacement. With 8 x 5 x Next Business Day service, your team gets a defined support path that helps reduce downtime and restore operations with less disruption. This service is built for organizations that already run serious infrastructure and need more than basic vendor access. Email support gives your team a direct channel for issue handling, while parts replacement helps close the gap when hardware problems threaten service continuity. The physical service model is designed to complement internal operations with practical, hands-on support that fits enterprise maintenance workflows. For teams managing business-critical workloads, the value is not just coverage — it is predictability. Cisco SMARTnet helps standardize response expectations, reduce risk from component failure, and preserve operational momentum across the data center. It is a strong fit when the cost of delay is higher than the cost of disciplined support.

Ideal For

  • Supporting production data center infrastructure that cannot tolerate extended downtime
  • Maintaining Cisco-based environments with predictable parts replacement coverage
  • Backstopping internal IT teams during business hours with vendor email support
  • Standardizing maintenance for mission-critical systems across distributed sites

Why This Product

  • 1Adds parts replacement instead of leaving recovery to internal stock alone
  • 2Defines response timing with 8 x 5 x Next Business Day coverage
  • 3Includes email support for issue escalation and coordination
  • 4Fits enterprise maintenance workflows better than ad hoc support plans