IT Advisor On Prem Subscription Base 1 Year 10 Racks | Cisco

Deliver consistent support across a 10-rack environment with a 1-year on-prem subscription designed for partner-led service delivery. This base subscription gives Cisco channel partners a practical framework for offering technical support under their own brand while drawing on Cisco services infrastructure for backing and process support. The service model is built for operational discipline. With 24 x 7 phone support and a 4-hour response target, it helps partners establish clear service expectations for customers that need timely attention and dependable escalation. The subscription structure also supports a phased implementation approach, making it easier to introduce or expand support services without overextending internal teams. For organizations focused on service consistency and predictable cost planning, this subscription provides a defined scope and a repeatable delivery model. It is well suited to partner practices that need to maintain support quality while building a more durable services business around a fixed rack count.