IT Advisor SaaS Subscription Change 5 Years 1,000 Racks | Cisco

Scale partner-delivered support across a large installed base with a 5-year SaaS subscription designed for 1,000 racks. This offering aligns with Cisco Partner Support Service, giving qualified channel partners the tools and service framework needed to build recurring support revenue while keeping delivery under their own brand. The value is operational clarity. Instead of assembling support processes from scratch, teams work from a structured service model backed by Cisco services infrastructure. That helps standardize response handling, improve consistency across deployments, and support a phased rollout as the business expands. For organizations managing complex environments, the subscription model helps keep costs predictable over the full term while preserving the flexibility to deliver support services in a way that fits the partner’s operating model. With 24 x 7 technical coverage and a 4-hour response objective, it is built for environments where service continuity and customer confidence matter. This is a fit for partners that need to formalize support delivery at scale without adding unnecessary complexity to the service stack.