APC IT Advisor Support Contract 1 Year 100 Racks | Cisco Partner Support

Strengthen your support practice with a 1-year IT Advisor support contract sized for 100 racks. This partner support service is designed for channel teams that need dependable technical coverage, clear response expectations, and a service model that fits under their own brand. With 24 x 7 availability and a 4-hour response target, it helps you keep customer environments moving when issues surface. The value here is not just coverage — it is control. You deliver the service, retain the customer relationship, and draw on Cisco services infrastructure for backing and guidance. That structure supports a phased rollout of managed services while helping you protect margins and build a more durable support offer. For organizations managing perpetual-license environments, this contract provides a practical way to standardize response handling across a defined rack count without overcommitting internal resources.