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APC

SCHEDULING UPGRADE TO 7X24 FOR MBRS

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APC Scheduling Upgrade to 7x24 for MBRS — 7x24 coverage | MBRS support, upgrade

APC

MPN: APC-WUPGMBRS7X24-MB0

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Key Features

  • 7x24 scheduling coverage
  • MPN APC-WUPGMBRS7X24-MB0
  • Applies to existing MBRS agreements
  • 24/7 incident intake and dispatch coordination
  • Orderable as a support upgrade
  • Requires MBRS base contract
  • Enable 7x24 coverage with 7x24 scheduling for MBRS
  • Extend dispatch coordination with 24/7 incident intake via APC-WUPGMBRS7X24-MB0
Maintain MBRS readiness through nights, weekends and holiday periods by upgrading to 7x24 scheduling. This service change extends MBRS dispatch and coordination to a continuous schedule, ensuring battery replacement and related field activity can be initiated any hour. Use this upgrade when your SLAs, maintenance windows or business continuity plans require uninterrupted response capability. The offering maps to the existing MBRS relationship and focuses on scheduling and dispatch coverage; specific on-site response times remain defined by your base MBRS agreement. Purchase through A5 IT to align commercial terms, minimize service gaps during contract transitions, and reduce operational risk for battery-dependent systems.

Ideal For

  • Maintain replacement battery availability across shifts for data centers
  • Extend MBRS operational coverage during merger or contract transition
  • Ensure night and weekend technician dispatch for remote sites
  • Complement 24x7 monitoring programs with continuous field scheduling

Why This Product

  • 1Add continuous scheduling to MBRS where standard MBRS offers business-hours dispatch only
  • 2Preserve existing MBRS SLA structure while expanding coverage hours
  • 3Avoid full contract replacement by ordering a targeted scheduling upgrade
  • 4Purchase through A5 IT to consolidate billing and reduce procurement cycles