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SCHEDULING UPGRADE TO 7X24 FOR MPRS

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APC Scheduling Upgrade to 7x24 for MPRS — 7x24 Scheduling Upgrade | APC, MPRS

APC

MPN: APC-WUPGMPRS7X24-MP28

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Key Features

  • Scheduling coverage: 7x24
  • Service type: Scheduling upgrade for MPRS
  • MPN: APC-WUPGMPRS7X24-MP28
  • Vendor: APC by Schneider Electric
  • Prerequisite: existing MPRS contract required
  • Scope: scheduling changes only (does not alter response SLA)
  • Enable 24/7 scheduling with 7x24 upgrade for existing MPRS contracts
  • Allow after-hours incidents with updated MPRS scheduling parameters
Convert standard MPRS scheduling to 7x24 coverage to allow incident scheduling and dispatch any day, any hour. This upgrade changes the service scheduling parameters so that APC’s MPRS processes can accept and route tickets outside normal business hours, enabling off‑hour maintenance windows and faster coordination for critical power infrastructure. The SKU represents a scheduling upgrade only and does not itself extend hardware warranty or on‑site response times beyond what the underlying MPRS contract defines. Ordering requires an active MPRS contract to modify scheduling parameters. This option is intended for data center and edge facilities where power continuity and rapid coordination are required 24 hours a day.

Ideal For

  • Support 24/7 data center power incident scheduling
  • Enable after-hours maintenance windows for remote sites
  • Coordinate rapid response for colocation power events
  • Standardize scheduling policy across multiple facilities

Why This Product

  • 1Enables 24/7 scheduling without changing underlying MPRS SLAs
  • 2Applies only to scheduling parameters; faster to deploy than full SLA upgrades
  • 3Requires an active MPRS contract versus buying new MPRS coverage
  • 4Best for sites needing out-of-hours coordination without additional hardware coverage