APC WITEDS1YR-AC-01 On-Site Upgrade to Factory Warranty | IT Expert Dispatch

Protect accessory investments with a 1-year on-site upgrade to factory warranty that includes IT expert-enabled dispatch. This service is built for organizations that need more than basic coverage: it adds a faster, more structured response model for resolving accessory issues where downtime, shipping delays, or remote-only support can slow operations. On-site service matters when the accessory is part of a larger production environment and a failed component can interrupt a workflow, a deployment, or a user-facing system. By bringing support to the location where the issue exists, this service reduces the friction of return logistics and helps IT teams move from diagnosis to resolution with less delay. The factory warranty upgrade provides a clearer support posture for procurement and operations teams that want predictable coverage over a fixed term. IT expert-enabled dispatch adds a higher-touch service layer, making it a better fit for environments where response quality matters as much as response speed. Choose this service when accessory uptime is important enough to justify on-site support and a more accountable service experience. It is a practical way to protect operational continuity while keeping support aligned to the hardware lifecycle.